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Carolyn Norgate

Principal Consultant

BA Hons, MSc, FCIPD, PG Cert Coaching. MBTI Step 1 & 2 and Leadership Development Framework Accredited.

Carolyn is passionate about developing the adaptive capacity of people and systems to learn and thrive. She is known for her leadership, relationship-based approach and strategic and creative thinking and brings both a mindset and set of methodologies from complexity science to her work.

Carolyn joined Mayvin in 2019 as an organisational development specialist and brought extensive experience as an internal practitioner. She has 30 years of public sector experience leading teams and services in a variety of L&D, change & OD roles and was a part of the setup and growth of the OD function at one of the countries largest and most successful NHS organisations, Guy’s & St Thomas’ NHS Foundation Trust.  During her time in OD there (2008-15) she helped grow the strategic influence of OD in the wider NHS. Additionally, she developed its practitioner capability through work with the NHS DoOD network.

Moving to the Civil Service OD&D function in 2015, Carolyn had a dual focus: practising OD across the Civil Service and developing OD for the Civil Service. Her organisation development and design consulting included working with various Departments, small and large, Agencies and Civil Service Professions. Additionally, she worked across the whole Civil service system on developing and implementing a model to enquire into and work with culture at multiple levels – a process still being used in that environment today.

Having experienced the vital strategic importance of OD in public sector organisations, Carolyn is a strong advocate for developing OD capability through practice-based learning.  She was part of the team that designed and launched Mayvin’s Masters in People and Organisation Development in 2022 and is both programme lead and faculty for current and future cohorts.  She is faculty co-lead for the UK Civil Service Organisation Development and Design capability development programme (accredited through Chichester University) and has delivered similar programmes for VirginO2 and various public sector clients.

Alongside her faculty work, Carolyn consults across a wide range of organisations facing seemingly intractable issues around culture, leadership and transformation.   Carolyn draws on a wide range of OD approaches to help Boards, Exec teams and leaders understand their contexts systemically, develop fresh perspectives and act wisely and courageously in service of their people, clients and stakeholders.

Her development path includes an MSc in People and Organisational Development from Roffey Park Institute, a PG Cert in Coaching and various psychometric certifications. Also, Carolyn is an Associate of the Institute of Human Systems Dynamics.

Carolyn has lived with her partner in South East London for 30 years and enjoys all the delights that city life has to offer, particularly its food, art galleries and cinema.  She balances her OD practice with regular walking, Pilates and 5Rhythms dance – a dynamic movement practice.


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