Caroline has over 20 years of experience as an in-house and independent organisational development consultant and has worked in a variety of sectors including retail, travel, airline, local authority, finance and the civil service.
She started her career in product management, holding regional management roles within British Airways (BA) Holidays for Scandinavia and later the Far East market before she moved into people and organisational development.
Acting as a critical friend, she offers support and challenge with a focus on performance and well-being, leadership and cultural change, ensuring change initiatives align to deliver new or adapted business strategy.
Her experience in organisations includes creating trusting partnerships with leaders, executive coaching, commissioning and facilitating leadership development including women into leadership programmes, implementing staff engagement surveys & culture measurement tools and providing change management support for programmes & projects.
Her approach is practical & useful. She has the theory to back-up her thinking but years of in-house delivery has taught her that keeping things ‘simple’, whenever possible, helps improve understanding and engagement.
Caroline has a post graduate degree in the ‘Psychology of organisational development and change’, an NTL Certificate in Organisational Development and is a member of the OD Network for Europe and the CIPD. She is a Master NLP Practitioner, is licenced in the Insights Discovery psychometric tool, Prosci Change Management and Hofstede’s Organisational Culture assessment tool. She is also an accredited ILM Action Learning Set Facilitator and ICF accredited coach.
She lives in Brighton with her husband and two children.