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How to Give Effective Feedback in Organisations

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In our first ever video podcast episode (Mayvin Sofa Chats), our principal consultants, Sophie Tidman and Tony Nicholls, sat down for a chat about feedback. They talked about how to give feedback, what it is, and share their own stories. 


They refer to David Rock's SCARF Model, which is a neuroscience model that talks about how physical threat and emotional threat is not really distinguished in our minds.

So for example somebody saying to you "can I give you some feedback?" is very similar to what you might experience if you heard footsteps coming behind you quickly on a dark night. 

So how can we change this?





feedback done badly


right answer / judgement / power


feedback done well

noticings with no judments

learnings on both sides


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