In our first ever video podcast episode (Mayvin Sofa Chats), our principal consultants, Sophie Tidman and Tony Nicholls, sat down for a chat about feedback. They talked about how to give feedback, what it is, and share their own stories.
They refer to David Rock's SCARF Model, which is a neuroscience model that talks about how physical threat and emotional threat is not really distinguished in our minds.
So for example somebody saying to you "can I give you some feedback?" is very similar to what you might experience if you heard footsteps coming behind you quickly on a dark night.
So how can we change this?
feedback done badly
right answer / judgement / power
feedback done well
noticings with no judments
learnings on both sides