Book a Coffee Call

Customer-centric OD: putting customers at the heart of what we do

What does it really mean to put customers at the heart of what we do in our Organisation Development work? We'll be exploring customer-centric OD at our next Mayvin community event, co-hosted with John Lewis Partnership. We'll enquire together into some key questions: Are there parallels between what frustrates the partner and what frustrates the customer? How […]
Share this:

Sign up to our mailing list

Want to get updated on regular insights and ideas from the experts in the Mayvin team? Sign up to our newsletter and never miss out again!

What does it really mean to put customers at the heart of what we do in our Organisation Development work?

We'll be exploring customer-centric OD at our next Mayvin community event, co-hosted with John Lewis Partnership. We'll enquire together into some key questions:

  • Are there parallels between what frustrates the partner and what frustrates the customer?
  • How do we get to the real problems rather than skirting around them?
  • Why do we use a different language in OD?
  • What do we mean when we talk about 'customer centric'?
  • Are we, as OD practitioners, talking the same language as the business?

You can join the online conversation on Twitter by following us @MayvinLtd.

About Mayvin Community Events

The participative spirit of these events is critical to the community building that Mayvin aims to foster. People report that what impresses them most about these events is the interesting people you meet at them.

If you are interested in attending one of our future events, take a look at our Mayvin Events Calendar. You can also find out updates and joining instructions for all our events by subscribing to our mailing list.

Fancy a chat? Book a virtual coffee call with our friendly team today!

Get started on your organisational development journey today with the help of our friendly experts. We’d love to meet you for a quick cuppa and see how we can help you. Just click the button to get going!
Book your call with us today
Be first to hear about our free events and resources!

We're based in the South East of the UK and work globally.

Quick Links
Connect with us on LinkedIn

© Copyright 2024 Mayvin | Site by Bozboz